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Terms & Conditions

Welcome to Motive Fitness. By accessing or using our services, facilities, or website, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully.
These Terms form a legally binding agreement between you (“Member,” “User,” or “You”) and MOTIVE COLLECTIVE PTE. LTD. (“Motive Fitness,” “We,” “Our,” or “Us”).

1. GENERAL INFORMATION
Company Name: Motive Collective Pte. Ltd.
UEN: 202526793K
Registered Address: 15 Eng Kong Terrace, Eng Kong Park, Singapore 598987
Contact: (+65) 9036 5962 | Email: contact@motivefitness.co
Website: www.motivefitness.co

2. ELIGIBILITY
You must be at least 18 years old to sign up for a membership or participate in classes without parental consent.

  • Participants under 18 require written parental/guardian consent.
  • You must be in good physical condition and free from any medical condition that could be aggravated by physical activity.

3. MEMBERSHIPS & PACKAGES
All memberships, packages, and passes are non-transferable and non-refundable, unless required by law.

  • Class packages have an expiry date as indicated at the time of purchase.
  • Membership suspension or freezing is only allowed under our suspension policy, subject to approval.
  • Motive Fitness reserves the right to adjust membership fees and package prices with prior notice.

4. BOOKING & CANCELLATIONS
Classes and personal training sessions must be booked in advance via our online system, mobile app, or at the reception.

  • Late Cancellation Policy: Cancelling less than 8 hours before the start of a class/session may result in forfeiting the session or incurring a penalty.
  • No-shows may be subject to additional charges or booking restrictions.

5. FACILITY USAGE
Members must check in at reception before each visit.

  • Proper attire and footwear must be worn at all times.
  • Please wipe down equipment after use and return weights to their racks.
  • Motive Fitness is a no-smoking, no-alcohol, and no-illegal-substance facility.
  • Bags and personal items must be stored in lockers provided;
  • Motive Fitness is not liable for loss or theft.

6. OPEN GYM ACCESS
Open Gym hours are stated on our website and may be subject to change.

  • Members must use equipment safely and follow posted guidelines.
  • Personal trainers unaffiliated with Motive Fitness are not allowed to conduct sessions without written permission.

7. HEALTH & SAFETY
You are responsible for ensuring you are medically fit to participate.

  • Inform trainers of any injuries, conditions, or limitations before starting a session.
  • In case of an accident or injury, notify staff immediately.

Motive Fitness reserves the right to refuse participation if we believe your health or safety is at risk.

8. PERSONAL TRAINING & CLASSES
Personal training sessions must be paid in advance and booked directly with an approved Motive Fitness trainer.

  • Sessions cancelled with less than 24 hours’ notice will be forfeited.
  • Group class schedules are subject to change; Motive Fitness will provide notice where possible.

9. CONDUCT & BEHAVIOUR
Respect staff, trainers, and fellow members at all times.

  • Offensive, aggressive, or disruptive behaviour may result in immediate termination of membership without refund.
  • Photography or videography in the facility is only allowed with prior consent.

10. PAYMENT TERMS
Payment for memberships, classes, or services must be made in full before participation.

  • All prices are in Singapore Dollars (SGD) and include GST unless otherwise stated.
  • Recurring payments (for subscriptions) will be charged automatically unless cancelled in accordance with our policy.

11. LIABILITY WAIVER
By participating in Motive Fitness activities, you acknowledge:

  • Physical exercise involves risks of injury or death.
  • You voluntarily accept all risks associated with participation.

Motive Fitness and its staff are not liable for injuries, accidents, loss, or damage to personal property, except where caused by gross negligence.

12. PRIVACY & DATA PROTECTION
We collect, store, and use personal data in accordance with our Privacy Policy and Singapore’s Personal Data Protection Act (PDPA). By signing up or using our services, you consent to our collection and use of your data for operational, safety, and marketing purposes.

13. WEBSITE & DIGITAL SERVICES
Content on our website and social media is for informational purposes only. You may not copy, distribute, or modify our content without written permission. We are not responsible for third-party content or links.

14. CHANGES TO TERMS
Motive Fitness reserves the right to update or amend these Terms at any time. Members will be notified via email, our website, or in-studio notices. Continued use of our services after changes constitutes acceptance of the updated Terms.

15. GOVERNING LAW
These Terms shall be governed by and construed under the laws of the Republic of Singapore. Any disputes will be resolved under the jurisdiction of the Singapore courts.